Unable to authenticate Orchestrator API for accessing Bearer Token. Invalid credentials error for valid credentials entered

Help
, , ,
12

@loginerror

One issue which I feel the reason for this error is the Azure site link or where the community edition orchestrator is hosted.

if the service URL is this when you try to get the data for ServiceName and other things:
https://crpa-prod-orch0-ne-webapp.azurewebsites.net

If you see the service URL as
https://platform-community.azurewebsites.net/

Because, when you paste the first link in URL and try to login with your correct credentials also, it will always throws an exception of wrong credentials.

Where as in the below link: it will allow you to login to your account with any issue, you just need the Tenant Name and user credentials.

Hope this is the only or main issue of Authentication failure while entering data into the Orchestrator Queues.

Thanks

1 Like