We are in the process of segregating our bots to different folders based on the teams they are used for. For this I have created multiple folders in Orchestrator.
I am trying to add the two bot accounts to each of the folder. The first account is getting added. However when we try to add the second account we get the following error.
Any pointers would be of great help.
As the error mentioned, the robot user already exists in the folder.
Delete the user from the folder and retry again.
Thanks. I checked the folder in the Settings tab. But this account is not added there yet. So don’t understand why this message is coming.
Could you check in case you are using the Classic folder each folder for classic robots, it might be that the account you are trying to add is being used under a classic robot and these will not show up under the manage access menu.
Go to Tenant → Default (or other folder name) → Robots.
UiPath recommends having a unique and valid email address for each user.
In this case, the only solution will be to delete the user from Orchestrator, then delete it from your organization and re-invite him/her/it again and assign it to the correct folder. You can use the same credentials as before for him.
Important note: The Groups are working only for assigning licenses to users/robots. You will need to assign the roles directly to users in each folder individually, not to the groups, as the permissions are not inherited.
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