Unable To Add The Azure And Group To Automation Cloud

Not able to add AD group in Groups - Automation Cloud.

Issue Description: It is not possible to add the Group to Automation Cloud. It give the error message "unable to resolve few identities "


Root Cause: Few of the email id in the group doesn't had principal name associated with it. Hence it was throwing error for them.


Resolution :

  1. Check the group membership >> As created a Group named : Dynamicgroup MembershipType : Dynamic

  1. Create a group using below Rule user.userPrincipalName -match ".*vid". This will only add the users which has the principal name associated with it.

Example -- user.userPrincipalName -match ".*@gmail.com" i.e. adding all the @gmail.com user to same group that will serve the purpose

  1. Add the group in Automation Cloud

Note: There are various rules that can be used by the team but "user.userPrincipalName " need to be resolvable at the Azure AD level.