Unable to add mail message to orchestrator queue


#1

Hello Everyone,

We are having a requirement where we need to add mail messages to orchestrator queue and assign multiple robots to handle the queue items.

When we trying to add the mail message to Queue we are facing a JSON error . Can anyone please help on this ASAP?


#2

The contents of queue items need to be serializable, and MailMessage objects aren’t.
You can write your own serializer for MailMessage or extract the information you want from the MailMessage and then save that into the queue item: How to create Orchestrator Queues for emails in a mailbox?