UiPath Webpage is loading but login page not showing

We are trying to login Orchestrator and not got login page I have checked event viewer and below is the logins.

1st error for IIS AspNetCore Module V2

Application ‘/LM/W3SVC/2/ROOT/Identity’ with physical root 'C:\Program Files (x86)\UiPath\Orchestrator\Identity' hit unexpected managed exception, exception code = ‘0xe0434352’. First 30KB characters of captured stdout and stderr logs:
Unhandled exception. System.AggregateException: One or more errors occurred. (certificate: ‘1a3eb92978600af3b3290ecbbb002f88c2fe9e0f’ not found in certificate store)
—> System.InvalidOperationException: certificate: ‘1a3eb92978600af3b3290ecbbb002f88c2fe9e0f’ not found in certificate store
at UiPath.IdentityServer.Web.Extensions.Configuration.IdentityServerExtensions.SignWithStoreCertificate(IIdentityServerBuilder builder, SigningCredentialStores storeLocation, Boolean useV3KeyId)
at UiPath.IdentityServer.Web.Extensions.Configuration.IdentityServerExtensions.AddSigningCredential(IIdentityServerBuilder builder, SigningCredentialSettings settings, Boolean useV3KeyId, IConfiguration configuration)
at UiPath.IdentityServer.Web.Extensions.Configuration.IdentityServerExtensions.AddAndConfigureIdentityServer(IServiceCollection services, AppSettings appSettings, IConfiguration configuration, String dbConnection, IUiPathLogger1 _logger, IHostEnvironment environment) at UiPath.IdentityServer.Web.Startup.ConfigureServicesAsync(IServiceCollection services) --- End of inner exception stack trace --- at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at System.Threading.Tasks.Task.Wait() at UiPath.IdentityServer.Web.Startup.ConfigureServices(IServiceCollection services) at System.RuntimeMethodHandle.InvokeMethod(Object target, Span1& arguments, Signature sig, Boolean constructor, Boolean wrapExceptions)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object parameters, CultureInfo culture)
at Microsoft.AspNetCore.Hosting.ConfigureServicesBuilder.InvokeCore(Object instance, IServiceCollection services)
at Microsoft.AspNetCore.Hosting.ConfigureServicesBuilder.<>c__DisplayClass9_0.g__Startup|0(IServiceCollection serviceCollection)
at Microsoft.AspNetCore.Hosting.StartupLoader.ConfigureServicesDelegateBuilder1.<>c__DisplayClass15_0.<BuildStartupServicesFilterPipeline>g__RunPipeline|0(IServiceCollection services) at Microsoft.AspNetCore.Hosting.ConfigureServicesBuilder.Invoke(Object instance, IServiceCollection services) at Microsoft.AspNetCore.Hosting.ConfigureServicesBuilder.<>c__DisplayClass8_0.<Build>b__0(IServiceCollection services) at Microsoft.AspNetCore.Hosting.StartupLoader.ConfigureServicesDelegateBuilder1.<>c__DisplayClass14_0.g__ConfigureServicesWithContainerConfiguration|0(IServiceCollection services)
at Microsoft.AspNetCore.Hosting.ConventionBasedStartup.ConfigureServices(IServiceCollection services)
at Microsoft.AspNetCore.Hosting.WebHost.EnsureApplicationServices()
at Microsoft.AspNetCore.Hosting.WebHost.Initialize()
at Microsoft.AspNetCore.Hosting.WebHostBuilder.Build()
at UiPath.IdentityServer.Web.Program.Main(String args)
at UiPath.IdentityServer.Web.Program.(String args)

2nd error showing for Orchestrator in Event viewer

System.InvalidOperationException: Something went wrong while getting the discovery document: Error connecting to https://azrpapp57.apm.ascend.com/identity/.well-known/openid-configuration: Internal Server Error.
at void UiPath.Orchestrator.Core.IdentityServer.IdentityServerExtensions.EnsureSuccessful(DiscoveryDocumentResponse discoveryResponse)
at async Task UiPath.Orchestrator.Core.IdentityServer.IdentityServerServiceTokenStore.GetTokenEndpointAsync()
at async Task UiPath.Orchestrator.Core.IdentityServer.IdentityServerServiceTokenStore.RequestClientCredentialsTokenAsync()
at async Task UiPath.Orchestrator.Core.IdentityServer.IdentityServerServiceTokenStore.GetAccessTokenAsync(bool forceReissue)
at async Task UiPath.Orchestrator.Core.IdentityServer.IdentityServerApiClient.GetTokenCredentialsAsync(string reason, bool forceReissue)
at async Task UiPath.Orchestrator.Core.IdentityServer.IdentityServerApiClient.ExecuteAsync(string reason, Func<IIdentityServerApi, Task<HttpOperationResponse>> request, bool throwIfFailed)
at async Task<Dictionary<string, string>> UiPath.Orchestrator.Core.IdentityServer.IdentityServerClient.GetRobotClientsInternalAsync()
at async Task Nito.AsyncEx.AsyncLazy+<>c__DisplayClass13_0.b__0(?)+(?) => { }
at async Task<Dictionary<string, string>> UiPath.Orchestrator.Core.IdentityServer.IdentityServerClient.GetRobotClientsAsync()
at async Task UiPath.Orchestrator.Core.Services.Robots.RobotSettingsManager.AddAuthSettingsAsync(Dictionary<string, string> robotSettings)
at async Task<Dictionary<string, string>> UiPath.Orchestrator.Core.Services.Robots.RobotSettingsManager.GetApplicationSettingsAsync(Uri defaultUrl)
at async Task<Dictionary<string, string>> UiPath.Orchestrator.Core.Services.Robots.RobotSettingsManager.GetSettingsAsync(Uri defaultUrl)
at async Task<Dictionary<string, string>> UiPath.Orchestrator.Application.Robot.RobotConnector.GetSettingsAsync(Uri defaultUrl)
at async Task UiPath.Orchestrator.Web.Api.OData.Controllers.SettingsController.GetServicesSettings()
at async ValueTask Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor+TaskOfIActionResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, object controller, object arguments)
at async Task Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeActionMethodAsync()+Logged(?)
at async Task Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeNextActionFilterAsync()+Awaited(?)
at void Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
at Task Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(ref State next, ref Scope scope, ref object state, ref bool isCompleted)
at async Task Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync()+Awaited(?)
at async Task Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.InvokeNextExceptionFilterAsync()+Awaited(?)
at void Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ExceptionContextSealed context)
at Task Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(ref State next, ref Scope scope, ref object state, ref bool isCompleted)
at async Task Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.InvokeNextResourceFilter()+Awaited(?)
at void Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context)
at Task Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(ref State next, ref Scope scope, ref object state, ref bool isCompleted)
at async Task Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.InvokeFilterPipelineAsync()+Awaited(?)
at async Task Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.InvokeAsync()+Logged(?) x 2
at async Task Microsoft.AspNetCore.Builder.RouterMiddleware.Invoke(HttpContext httpContext)
at async Task Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext)
at async Task UiPath.Orchestrator.Startup.Swagger.UiSwaggerMiddleware.InvokeAsync(HttpContext httpContext, ISwaggerProvider swaggerProvider)
at async Task UiPath.Orchestrator.Web.Middleware.HeadToGetMethodTransformMiddleware.InvokeAsync(HttpContext context)
at async Task Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
at async Task Microsoft.AspNetCore.Localization.RequestLocalizationMiddleware.Invoke(HttpContext context)
at async IApplicationBuilder UiPath.Orchestrator.Security.Auth.GenericAccessTokenMiddleware.UseJwtTokenMiddleware(IApplicationBuilder app, ValueTuple<string, bool> schemesTable)+(?) => { }
at async Task Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
at async Task NWebsec.AspNetCore.Middleware.Middleware.MiddlewareBase.Invoke(HttpContext context)
at async Task UiPath.Orchestrator.Web.Middleware.ErrorHandlingMiddleware.InvokeAsync(HttpContext context, IErrorService errorService, ILogger logger)

Thanks,
Rajendra Prasad.

Hi!

Looks like some certificates are missing

Maybe you can find something in these posts:
Identity Server Is Not Accessible In Azure App Service With Error During Data Encryption - News / Knowledge Base - UiPath Community Forum

I can only log in to the host tenant - Help / Orchestrator - UiPath Community Forum