UiPath Trial Version - Activation Error

Help
1

Hi,

I am getting the below error while clicking the “Start Free License” button after installing the UiPath - Trial Edition.

“There was an error trying to reach the activation server. You might be behind a firewall. Please contact your network administrator and retry later. Optionally you can try Manual activation”.

What needs to be done to resolve this?.

My Network/IT support suggests that separate proxy configuration need to be available in UiPath. Anything of that sort is available in UiPath configuration files?.

Is there any other URL apart from www.nalpeiron.com that needs to be whitelisted?.

Whether any log file is available to get more information on this?.

Let me know ASAP.

Thanks,
Venkat

2

Hello!

Have you tried to Manually Activate?

Check it out this step-by-step:

Regards,

3

Hi! I have the same problem since recently with the UiPath Community Edition. I have already refreshed the license without any effect. Manual activation doesn’t work with the CE. There have not been any changes to the firewall.

activation_server

1 Like
4

@Lucas.Pimenta please help

5

if you are working behind firewall ask your network admin to allow the activation server url.
or
you can try with Manuel activation if there is no firewall :slight_smile:

or

if still not able to then create a ticket on Uipath Helpdesk and they will give u trial code.

Regards…!!
AKsh

1 Like
6

@aksh1yadav could you please share the Activation Server URL

7

http://support.uipath.com/activation

For Manule installation follow: UiPath

Regards…!!
AKsh

2 Likes
8

Yesterday, I installed UIPath CE, activated it, and used untill a few hours ago.

Today, after Windows update and reboot, I cannot enter again.

At start point, it requests, again, for Activation (that yesterday worked fin).

Verified DeviceID, it stays the same as yesterday.

I enter my email (the one used before, which has the download email), and fails.

The “Activation Error” received says:

Activation failed with error: -4208
Error description: SOAP DB error
License status: Undetermined

Device ID: MYDEVICEID
Computer: MYCOMPUTERNAME
User Name: HERE.MYNAME

Could somebody, please, give an advise so I can use UIPath again?

Worth mentioning:

  • network is fine, with no trouble
  • Windows 7 just added minor updates

TIA

9

I am facing the same issue. can anyone resolve this error. Thank you