UiPath Subscribe timed out at opening project

Help Studio
,
1

Hello everyone! Currently I have installed UiPath Studio 2021.10.3 (Community) and when I am trying to open any project or the Studio itself, I get an error message “Subscribe timed out”.

errorUiPath
errorUiPath750×702 117 KB

Here is the full message of the error:

21.10.3+Branch.master.Sha.8291b2799a85589c5b075e0d1f69016fc83eec97

Subscribe timed out.

Error: System.TimeoutException: Subscribe timed out.
—> System.OperationCanceledException: The operation was canceled.
at System.Threading.CancellationToken.ThrowOperationCanceledException()
at System.IO.Pipes.NamedPipeClientStream.ConnectInternal(Int32 timeout, CancellationToken cancellationToken, Int32 startTime)
at System.IO.Pipes.NamedPipeClientStream.<>c__DisplayClass20_0.b__0()
at System.Threading.Tasks.Task.InnerInvoke()
at System.Threading.Tasks.Task.<>c.<.cctor>b__277_0(Object obj)
at System.Threading.ExecutionContext.RunFromThreadPoolDispatchLoop(Thread threadPoolThread, ExecutionContext executionContext, ContextCallback callback, Object state)
— End of stack trace from previous location —
at System.Threading.ExecutionContext.RunFromThreadPoolDispatchLoop(Thread threadPoolThread, ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.Tasks.Task.ExecuteWithThreadLocal(Task& currentTaskSlot, Thread threadPoolThread)
— End of stack trace from previous location —
at UiPath.CoreIpc.ServiceClient1.CheckConnection(CancellationToken cancellationToken) at UiPath.CoreIpc.ServiceClient1.EnsureConnection(CancellationToken cancellationToken)
at UiPath.CoreIpc.ServiceClient1.<>c__DisplayClass21_11.<b__1>d.MoveNext()
— End of stack trace from previous location —
at UiPath.CoreIpc.Helpers.Timeout[TResult](TimeSpan timeout, List1 cancellationTokens, Func2 func, String message, Func2 exceptionHandler) --- End of inner exception stack trace --- at UiPath.CoreIpc.ServiceClient1.<>c__DisplayClass21_11.<Invoke>b__2(Exception ex) at UiPath.CoreIpc.Helpers.Timeout[TResult](TimeSpan timeout, List1 cancellationTokens, Func2 func, String message, Func2 exceptionHandler)
at UiPath.Studio.Shell.ShellApplication.StudioShellApplication.HandleAquireLicense()
at UiPath.Studio.Shell.ShellApplication.StudioShellApplication.OnTempWindowLoaded(Object sender, RoutedEventArgs e)
at System.Threading.Tasks.Task.<>c.b__140_0(Object state)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
— End of stack trace from previous location —
at MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.Run()
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at System.Windows.Application.Run(Window window)
at UiPath.Studio.Shell.ShellApplication.StudioShellApplication.HandleBeforeLicensingInit()
at UiPath.Studio.Core.StudioApplication.StudioApplication.StartApplication()
at UiPath.Studio.Core.StudioApplication.StudioApplication.Start(String args), HResult -2146233083

I have tried to uninstall and reinstall UiPath, it works fine for a few hours, but the next day the same problem occurs.

Can anyone help me with this issue? Thank you!

1 Like
2

Hi! welcome to community!

Restart your pc/laptop once!

Regards,
NaNi

3

Thank you for your quick response! Unfortunately I have tried that several of times but the issue is not solved :pensive:

4

@alina.boarca please use the Diagnostic Tool to export some logs and share them with us. We will investigate and try to provide a fix/workaround.

Thanks,
Alexandru

5

Hello @alina.boarca! Please try uninstalling UiPath Studio and delete all traces of UiPath products: the ones in %localappdata% included and %appdata%. After that try to make a fresh install with the 2021.10 installer. That worked before, I hope it will work for you as well!

1 Like
6

Hello @AlinaCapota , i’m having the same issue as @alina.boarca. I tried uninstalling and deleting all the files and reinstalling but it is the same issue. When launching it’s giving “Subscribe timed out” and the same errors.