I am currently setting up an API Integration between UIPath and Service Now. I am successfully able to retrieve Incidents using “Search ServiceNow Records”.
However, I am unable to use the activities “Insert ServiceNow Record” or “Update ServiceNow Record”. When I click “Configure”, I should be able to select the fields I wish to populate/update. Instead, there are no fields available (as per below):
In fact, when I click “Test”, I get an error:
“An Internal Error has occurred. It is recommended to restart UiPath Studio”
I have checked with my Service Now administrator who has confirmed that permissions are set up correctly on that side (Its also weird that I can retrieve Incidents ok).
Would anyone be able to assist with or provide some insight into this issue please?