UIPath seems to be unable to download and save emails more than one year old

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1

Hi,

I am trying to use UI path to create a script that will automatically go through my outlook email and save all of the emails that I have that 1. Meet a certain criteria of a keyword and 2. Are more than 7 years old.

I cannot even get UIpath to download emails that are more than 1 years old let alone 7 years old.

Any help would be appreciated!

2

Hi @N-EmailDownloader and welcome to the forum!

If you are using the “Get Outlook Mail Message” activity please check if the Top setting is set to empty (default is 30)
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If this is already done can you please share the filter you are using?

Regards ,
Stefano

3

Hi Stefano,

Thank you. I have my “Top” set to 10 to not overwhelm my computer if it suddenly works.

My ideal Filter is “[ReceivedTime] <= ‘12/15/2013’” but as soon as I change the filter to 366 days ago 11/18/19 it no longer works. It works for 365 days (11/19/19) but not 366 (11/18/19).

4

Ok, based on this it could be due to the mails loaded.
Can you try doing a different filter in order to retrieve one or more mail from last year?
For example if you have a mail with a specific subject from last year you can use “[Subject]=‘abc’” and see if it works.

5

Oh my gosh, I am so sorry Stefano. My outlook apparently deletes emails that were more than a year old on my computer. The problem wasn’t with UIPath at all.

Thank you :slight_smile: I appreciate your help. I am all set now!

6

I’m glad it’s solved :smiley:

Happy automation!

7

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