UiPath Robot - Incompatible License Model Data Error During Offline Activation

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When attempting to activate a standalone UiPath Robot license on an internet-disabled machine, the activation fails with the error: 'Incompatible license model data.'

Issue Description

When attempting to activate a standalone UiPath Robot license on an internet-disabled machine, the activation fails with the following error:

Incompatible license model data UiPath.Licensing.Library.Core.Exceptions.IncompatibleLicenseModelDataException: Incompatible license model data

Symptoms

  • Offline activation of a standalone UiPath Robot license fails.
  • The error 'Incompatible license model data' is displayed.

Resolution

Scenario 1: Robot Installed Without Studio

Follow these steps to perform offline activation correctly:

  1. Log in to the target machine where the license activation is required.
  2. Open 'Command Prompt' and run the following command to generate the activation request:
    "C:\Program Files\UiPath\Robot\UiPath.LicenseTool.exe" activation-request -l YOUR_LICENSE_CODE
    Note: Update the path if UiPath is installed in a different directory.
  3. Copy the generated activation token. On a machine with internet access, navigate to https://activate.uipath.com/, paste the token, and download the license.txt file.
  4. Transfer the license.txt file to the target Robot machine.
  5. Run the following command to activate the license offline:
    "C:\Program Files\UiPath\Robot\UiPath.LicenseTool.exe" activate-offline -f "C:\Path\To\license.txt"
    Note: Adjust the file path to match the environment.

Scenario 2: Studio Installed

If UiPath Studio is installed, follow the official documentation for offline activation: