Uipath orchestrator error : invalid machine key

Hi, @jahanzeb7

Please check your platform url: [https://platform.uipath.com/[AccountName]/[ServiceName] just type this url in your Orchestrator URL and try on.

1 Like

Thank you very much.
It worked for me too.
But please, update your tutorials accordingly.
I have spent hours (litterally) trying to tune my firewalls, and re-doing the steps of the tutorial again and again.
By the way, shouldn’t UI Robot find his own path to the proper URL from the given starting point using the key ?

2 Likes

Hi @Endeavour

Welcome to our UiPath Forum! :slight_smile:

Thanks a lot for feedback, the guide was updated:

(it was already updated for the beta release notes, but it makes total sense to have this bit also for the currently stable version of documentation):
image

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Could you please tell me, what is Account name and Service name here.

1 Like

Hi @veerabhadrappat

Welcome to our UiPath Forum! :slight_smile:

It is the url of your Orchestrator as seen in the web browser

2 Likes

https://platform.uipath.com/emidsvhwfbrn/EmidsTechnologiesDefault/?fid=37074&tid=37096

This is the URL. but if i use this i am getting below error-

Empty orchestrator api versions!

RemoteException wrapping System.NotSupportedException: Empty orchestrator api versions!
at UiPath.Service.Orchestrator.Clients.OrchestratorVersion.Init(HttpResponseHeaders headers)
at UiPath.Service.Orchestrator.Clients.OrchestratorClientFactory.d__2.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Service.Orchestrator.Clients.OrchestratorClientFactory.d__1.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Service.Orchestrator.OrchestratorController.<PerformConnect_LicenceKeyAsync>d__15.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at UiPath.Service.Orchestrator.OrchestratorController.<PerformConnect_LicenceKeyAsync>d__15.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Service.Orchestrator.OrchestratorController.d__24.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Service.Messages.MessageDispatcher.d__21.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Service.Impl.RobotService.d__36.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Ipc.Server.d__22.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Ipc.Server.d__21.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Ipc.Server.<>c__DisplayClass3_2.<<-ctor>b__5>d.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Ipc.IOHelpers.d__6.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Ipc.IOHelpers.d__11`1.MoveNext()

1 Like

Thanks a ton. It worked

Hi Swargam_Sagarika,

Can i know which URL are you using, please send the URL.

Regards,

Hi @veerabhadrappat

It is the URL you have in your browser navigation bar when you go to your tenant :slight_smile:

This is the URL. but if i use this i am getting below error-

https://platform.uipath.com/emidsvhwfbrn/EmidsTechnologiesDefault/?fid=37074&tid=37096

Empty orchestrator api versions!

RemoteException wrapping System.NotSupportedException: Empty orchestrator api versions!
at UiPath.Service.Orchestrator.Clients.OrchestratorVersion.Init(HttpResponseHeaders headers)
at UiPath.Service.Orchestrator.Clients.OrchestratorClientFactory.d__2.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Service.Orchestrator.Clients.OrchestratorClientFactory.d__1.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Service.Orchestrator.OrchestratorController.<PerformConnect_LicenceKeyAsync>d__15.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at UiPath.Service.Orchestrator.OrchestratorController.<PerformConnect_LicenceKeyAsync>d__15.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Service.Orchestrator.OrchestratorController.d__24.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Service.Messages.MessageDispatcher.d__21.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Service.Impl.RobotService.d__36.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Ipc.Server.d__22.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Ipc.Server.d__21.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Ipc.Server.<>c__DisplayClass3_2.<<-ctor>b__5>d.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Ipc.IOHelpers.d__6.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Ipc.IOHelpers.d__11`1.MoveNext()

https://platform.uipath.com/emidsvhwfbrn/EmidsTechnologiesDefault/?fid=37074&tid=37096

This is the URL. but if i use this i am getting below error-

Empty orchestrator api versions!

RemoteException wrapping System.NotSupportedException: Empty orchestrator api versions!
at UiPath.Service.Orchestrator.Clients.OrchestratorVersion.Init(HttpResponseHeaders headers)
at UiPath.Service.Orchestrator.Clients.OrchestratorClientFactory.d__2.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Service.Orchestrator.Clients.OrchestratorClientFactory.d__1.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Service.Orchestrator.OrchestratorController.<PerformConnect_LicenceKeyAsync>d__15.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at UiPath.Service.Orchestrator.OrchestratorController.<PerformConnect_LicenceKeyAsync>d__15.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Service.Orchestrator.OrchestratorController.d__24.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Service.Messages.MessageDispatcher.d__21.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Service.Impl.RobotService.d__36.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Ipc.Server.d__22.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Ipc.Server.d__21.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Ipc.Server.<>c__DisplayClass3_2.<<-ctor>b__5>d.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Ipc.IOHelpers.d__6.MoveNext()
β€” End of stack trace from previous location where exception was thrown β€”
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at UiPath.Ipc.IOHelpers.d__11`1.MoveNext()

Och, I see.
This would be your url then:
https://platform.uipath.com/emidsvhwfbrn/EmidsTechnologiesDefault

Also, please make sure your Robot service is running on the latest version 2019.10. I would suggest a computer restart to make sure :slight_smile:

1 Like

Thank you so much, it is working now.

1 Like

This solution, worked for me.

1 Like

Thanks a lot…I wasted 1 hour to fix this…Now it works.

2 Likes

Thank you, it worked for me as well!

1 Like

Worked for me

2 Likes