UiPath Orchestrator: Become a tenant does not exist

[Jumbo (Jumbo Suzuki)]

Hi all expert,

I have a problem after install UiPath orchestrator, there is no Become a tenant button on the Orchestrator log-on page and I cannot create new one.

Then I googled the phenomenon and found one post below but it does not work…

Can't login to Orchestrator

Ok, I found it. For the ones that don’t know like me. There is a way to activate the tenant option in the login page (just like in the demo) Just go to this tag in the Web.config file and set it to true <add key="Tenant.Registration.Enabled" value="true"/> That way you can register yourself to be able to use Orchestrator

Does anybody know something 'bout this?

Thanks in advance,
J,

[llavieri (Luis)]

Hey Jumbo, I see that you tagged my post and I think I know what might be happening to you.

What version of Orchestrator did you install?

You see, when I was setting up orchestrator for our production environment, the 2018.x version did not show the become a tenant button (even with the right flag value in the config file)

So, what we did was uninstall that version, repeat the process with version 2017.x, register the tenant and then upgrade to 2018.x (without recreating the db)

I hope this works for you as well.

Regards

[Jumbo (Jumbo Suzuki)]

@llavieri.

My version is 2018.3 so I guess you right. I will get old version and try it.
Thanks for your information!!

J,

[Jumbo (Jumbo Suzuki)]

@llavieri,

This is just FYI, but finally I found the option to show “Become a Tenant” button AFTER I logging on… That means, I assume the feature that we could create tenant before log-on was not intended by UiPath, in other word, that was bug and fixed in 2018.x version.

Anyway, if you need to make tenant with 2018.x version, you need to ask customer support to get host tenant password. (Or a possible case, create tenant with 2017.x version and update to 2018.x might be work. I didn’t check it anyway.)

c.f.

Changing The Host Admin Password

Rrds,
J,

[pascal.ogil]

You said you find become a tenant button after you logged on. Can you be more specific, or share a screenshot?

Thank you

[Jumbo (Jumbo Suzuki)]

@pascal.ogil,

At first, you need log on to tenant: host. I don’t think I can share either user id/ password but below solution should be work for you. (lol

Become Tenant option is not Enabling

Hi, Though I have enabled Tenant.Registration.Enabled is set to true in my web.config file , Become a Tenant is not enabling in mr orchestrator

hope your good luck,
J,

[pascal.ogil]

Hello, I found on the forum the default password of admin on host.
From that, all becomes easy.

Thanks for your time

[yshteyn (yury shteyn)]

I just installed version 2018.4 and also Do not see the Tenant icon once I logged in with host/admin.

[yshteyn (yury shteyn)]

We’ve figured it out, there is no issue.
You create tenants by logging into the host tenant, you are in the default tenant. You need to log out and change the tenant name to HOST and login with the host admin credentials

admin
“default password”

[prabhat_sharma]

Hi All,

I was using the Orchestrator tenant till yesterday but when I enter the same URL “platform.uipath.com” today a different version(screenshot) opens up. The UI Robot is also showing

shows ‘Connected,licensed’

Any help is appreciated!

[Palaniyappan (Forum Leader)]

kindly have a look at this buddy @prabhat_sharma

Settings tab is not visible in platform.uipath.com

Hi, I have signup successfully through google account on www.platform.uipath.com but i am not getting settings options. so i am not able to connect my machine to robot. please let me how i will get the settings options ?[Screenshot%20(77)]

Cheers

[prabhat_sharma]

Aww man… that was easy!
Thanks!