UiPath Not able to identify Windows elements in VDI

Its very strange that in my robot system I’m not able to identify elements of a windows software in VDI but in my laptop i can, did any one experience the same ??

Have you tried using Image recording option for the VDI.

image

you did not understand my question.

@WhenCutEsh
Ensure the relevant Extensions and components are installed and so running
Have a Look on the different links as Well