The Forrester Wave™: Robotic Process Automation, Q1 2021 was released this week, and UiPath was ranked a Leader, with the highest rankings in the Strategy, Market Presence, and Current Offering categories, of all evaluated robotic process automation (RPA) vendors.
The ability of automation to help humans remove the mundane parts of their jobs has led to significant growth in the past few years. UiPath has a vision to deliver the fully automated enterprise™, one where companies think ‘automation first’ and apply automation where it makes the most sense and can have the greatest impact.
We believe that automation as a boardroom priority shouldn’t be new or surprising anymore. Now the race is on towards a greater vision for automation’s role across the entire enterprise: scaling and scope extension.
UiPath offers an end-to-end platform for automation, combining the leading RPA solution with a full suite of capabilities that enable every organization to rapidly scale digital business operations. We’re incredibly proud of our recognition from Forrester, and we believe it validates automation’s role in the world.
What does the new Forrester Wave say about customers’ RPA needs?
RPA customers, and their employees alike, want more out of vendors than simple desktop-based task enablement. The world has changed and so have the needs of customers. The report states, with more people working from home, “RPA software must be scalable and therefore suitable and appealing to business users to get damaged processes back into operations rapidly.”
According to this Forrester Wave report, RPA customers should focus on providers that:
Deliver broad and rich experiences for business leaders
Integrate RPA-adjacent automation technologies
Empower a superior scaling experience
When you look at these three areas together, it’s easy to see the technological side of automation’s role in the changing future of work: expanding integrated tools, enabling more complex use cases, providing more robust user experience and insight. It is also important to realize that digital transformation is not just about technology. Success in automation is really all about people. By putting people at the center of your scaling strategy and enabling every employee with a robot, you assure the resiliency and productivity of your business and shift operations toward higher efficiency.
Additionally, when software robots can reason over data and use artificial intelligence (AI) to make decisions, it is possible to unlock new possibilities that transform entire industries. We see the growing of AI and RPA technologies inside businesses because, together, they automate large areas of routine work when tasks are fast, known, and repeatable.
We have built AI into every part of the UiPath Platform. Our Process Mining features, collaborative discovery, assessment tools, and graphical visualizations provide all you need to analyze and track automation ROI and its realization.
The world is changing every day and we’re proud to continue to change with it while also maximizing the value automation and AI can bring to our customers all around the world. This year, we’ll focus on empowering every company to become a fully automated enterprise—unlocking unlimited potential—but that’s just one of the many things in store for UiPath. We hope you’ll join us every step along the way.
This is a companion discussion topic for the original entry at https://www.uipath.com/blog/rpa/forrester-wave-rpa-report