UiPath Executor has stopped working pop up

Hello,
I’m currently experiencing this error in UiPath. Any work-around to solving it is highly welcome:
Problem signature: Problem Event Name: APPCRASH Application Name: UiPath.Executor.exe Application Version: 26.0.198.0 Application Timestamp: 6a0e0000 Fault Module Name: coreclr.dll Fault Module Version: 10.0.926.27113 Fault Module Timestamp: 6a0e0671 Exception Code: c0000602 Exception Offset: 000000000020dd00 OS Version: 6.3.9600.2.0.0.272.7 Locale ID: 1033 Additional Information 1: 5b2e Additional Information 2: 5b2eed90493bf9f57a75010073854af3 Additional Information 3: 019c Additional Information 4: 019c72e536f7b0c03d3a9d4a0a43551d Read our privacy statement online: Windows 8.1 and Windows Server 2012 R2 privacy statement - Microsoft Windows If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt

Some context of what you are doing to cause this will help.

I’m running unattended automations that interact with an Oracle application via Java.

Hi @Daniel_Oisebe

Try and repair or reinstall your UiPath installation.

Does some automations work and others not? Or does the error always occur when running unattended automations?

Regards
Soren

And is it crashing in a consistent place? When it starts, during a particular execution etc?

@Jon_Smith,
I upgraded UiPath Studio but the same error still occurs.
I’ve noticed that it occurs when the process is either in progress or has completed.

Hello @SorenB
This affects all unattended automations.

You are being really vague.

Apologies,

The process normally completes by sending the processed Excel files to the users. However, if the process fails midway due to a business or application-related exception, the pop-up appears. The same pop-up can appears when the process has completed successfully.

It sounds like a faulty installation or machine problems.

  • Check free disk space
  • Update Windows
  • Remove/install UiPath Microsoft Office plugin (Excel)

Hey @Daniel_Oisebe,

Got this a few times before too. Since it’s happening right when Excel files are being sent or when handling exceptions, it’s usually a background Excel process hanging or an interop crash.

Check:

  1. Kill background Excel instances: Check Task Manager for any stuck EXCEL.EXE processes that didn’t close out properly when the exception hit. and
  2. Check Event Viewer: Drop into Windows Event Viewer under Application logs, look for the UiPath.Executor.exe crash, and check the faulting module—it’ll usually tell you right away if it’s an Excel add-in or interop issue and 3. Excel package: If you recently updated dependencies, try downgrading the UiPath.Excel.Activities package a notch to test if it stops crashing on completion.

The extra context is starting to help.

The suggestion to check the application logs is a sound one, we need to see the error better. If its indeed related to Excel stuff for example we should be able to see it there.

Hi, please check your Windows OS version and UiPath version compatibility. The error seems to be related to UiPath.Executor.exe and coreclr.dll. Also check Event Viewer → Windows Logs → Application for more details.

Similar issue with coreclr.dll.
Windows 10, patched up to date.
Latest version of Studio. Unattended runs that capture freely available web data and save to a .csv file.
The crash happens at different points in the script, although typically while traversing over data in tables.
The read/write loop will run successfully dozens of times before the crash.
I’m not seeing a pattern in execution time, data on screen to be read, etc.

Error details:
Faulting application name: UiPath.Executor.exe, version: 26.0.199.0, time stamp: 0x6a0e0000
Faulting module name: coreclr.dll, version: 10.0.926.27113, time stamp: 0x6a0e0671
Exception code: 0xc00000fd
Fault offset: 0x00000000001a6fd7
Faulting process ID: 0x11d4
Faulting application start time: 0x01dd2f0708224123
Faulting application path: C:\Users\Dave\AppData\Local\Programs\UiPathPlatform\Robot\26.0.199-cloud.24445\UiPath.Executor.exe
Faulting module path: C:\Users\Dave\AppData\Local\Programs\UiPathPlatform\Robot\26.0.199-cloud.24445\shared\Microsoft.NETCore.App\10.0.9\coreclr.dll
Report ID: 54d607a8-a23d-46bf-a664-cc3936e682ce
Faulting package full name:
Faulting package-relative application ID:

Hi @Daniel_Oisebe

The issue was caused by the UiPath Robot 26.0.198.0 running on Windows Server 2012 R2, which is no longer supported by newer UiPath Robot versions.

The workaround is to either upgrade the server OS to a supported Windows version or downgrade UiPath Robot to a version that still supports Windows Server 2012 R2.

In my case, downgrading the UiPath Robot resolved the coreclr.dll / UiPath.Executor.exe crash.