UiPath Document OCR - Exceeded the community limits even after creating a new Community account and organization

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1

Hi Team,

I am using UiPath Studio Community 2024.10.4.

I am using the Get OCR Text activity with UiPath Document OCR.

Error:

Error performing OCR:
Prediction Failed
Exceeded the community limits
CommunityLimitExceeded

I have already tried the following:

• Created a completely new Gmail account.
• Created a new UiPath Community organization.
• Generated a new Document Understanding API Key.
• Updated the API Key in UiPath Document OCR activity.
• Signed in to UiPath Studio using the new account.
• Verified that the new Community organization is active.
• Robot Units and API calls are available under Licenses.
• The workflow processes a few files successfully and then starts throwing “Exceeded the community limits.”

I would like to know:

  1. Is there a daily or monthly Community OCR limit?
  2. Why does the error occur even with a new Community account and organization?
  3. Is there any way to reset the Document OCR Community quota?

UiPath Studio Version:
2024.10.4 Community

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Any help would be appreciated.
Thank you.

2

Hi @Vani_Mallige,

Welcome to the community.

The Community edition has usage limits of 50 requests per hour, 2 pages per document, and 4 MB per document. Creating a new Gmail, new org, or new API key won’t help.

The quota cannot be reset manuallyyou’ll need to wait for the service limits to reset or use an Stardard or Enterprise Trial if you require a higher quota.

You can check allocated limit in Orchestrator.

Thanks

3

I’d assume you are going over the limits due to the document being especially large or complex.

I’d suggest trying out with a much simpler document.