UIPath Chrome Extension not working and not able to re-install (Image Decode Failed)

Stratum · November 3, 2017, 12:40pm

Scenario: ChromeNativeMessaging.exe crashed. UIPath unable to find selectors in chrome.exe. Uninstalled and now unable to reinstall

Steps to reproduce: Uninstall extension. Try to reinstall extension from chrome web store. Search does not bring up extension. Direct link from UIPath Studio does,

Current Behavior: Extension does not install. Instead I get error message “Image Decode Failed”

Expected Behavior: Extension installed. UIPath able to get selectors from webpages

Studio/Robot/Orchestrator Version: UIPath Studio 2017.1.6498 CE

Last stable behavior: same
Last stable version: same
OS Version: Windows 7 Professional
Others if Relevant: (workflow, logs, .net version, service pack, etc):

missmansirao · November 3, 2017, 12:46pm

Hi Stratum…

I have similar issue last week and got resolved following these instructions. Try if possible. Hope this helps you.

Regards.,
Mansi Rao.

Stratum · November 3, 2017, 3:36pm

Hey Mansi,
thanks for the link. Unfortunately, I already tried it, and, since I uninstalled the extension, there’s no entry in regedit, so there’s nothing to modify or to trace. The specific problem is that it’s not possible to re-install the extension atm.

Thanks tho

Cheers
Stratum

andrzej.kniola · November 3, 2017, 4:24pm

@qateam

ddpadil · November 4, 2017, 6:55am

Hi @Stratum,

Looks like issue is from chrome.Please install new chrome or update chrome if available.
Still same issue then check below post.

Troubleshooting image decode failed

Stratum · November 4, 2017, 2:02pm

Hey Dilip,
this did the trick I got it working again. Thanks a million for the link!