UiPath Browser Extension Automatically Gets Disabled on Server Without Internet Access

Help Studio Web
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1

Hello Team,

We are facing an issue with the UiPath browser extension on our server.

Environment

  • UiPath process is running on a Windows Server.

  • The server does not have internet access due to company security policies.

  • The automation performs web-based activities using Microsoft Edge.

Issue

The UiPath browser extension is automatically getting disabled after some time. Because of this, the automation is unable to identify web elements, causing the process to fail.

We have observed that:

  • The extension can be enabled manually.

  • After some time, it becomes disabled again automatically.

  • Since the server has no internet connectivity, we are unsure whether this is related to browser policies, extension verification, or another system restriction.

Request

Could you please help us identify:

  1. Why the UiPath browser extension is being disabled automatically?

  2. Whether an internet connection is required for the extension to remain enabled?

  3. If there are any offline installation steps, registry settings, or Group Policy configurations that can prevent the extension from being disabled?

  4. Any recommended approach for running UiPath web automation in a server environment without internet access.

Any guidance or best practices would be greatly appreciated.

Thank you.

2

@Chandru_S

Check for application logs in event viewer

Looks like a group policy is disabling the extension

Event viewer logs would provide more info

Cheers

3

Hi @Chandru_S,

Edge may automatically disable an extension if it repeatedly crashes.

  • Check Event Viewer, Edge logs and UiPath Robot logs. You may find why it is getting disable in any of these sources.

If you do not find answer with the above step, then may be your organization’s Group Policy may be preventing or disabling extensions. Open “edge://policy” in Edge to see which policies are being applied. Check policies such as:

  • ExtensionInstallBlocklist
  • ExtensionInstallAllowlist
  • ExtensionSettings

If that’s the case, then look into this thread.

Cheers!

4

Hi @Chandru_S

UiPath Browser Extension does not require internet access after installation.

If it is being disabled automatically, check browser Group Policies or server security policies, as they commonly cause this behavior.

For offline servers, use the UiPath Group Policy Offline installation method.

Happy Automation