UiPath Assistant and Orchestrator cannot login at same time

[Maneesha_de_silva]

hi @Muhammad_Prasetyo
Welcome to UiPath Community

You have 2 options to check

1. Check your robot name ,
   (type “whoami” command on CMD and cheek the same name you have entered in your robot name)

2.This might occur due to robot service
follow this link

Robot is UNRESPONSIVE - Troubleshoot steps

Issue : Robot is UNRESPONSIVE Troubleshoot approach: Please implement the below approach sequentially Approach 1: (To verify if the particular Robot which is Unresponsive is responsive now & shows the heartbeat) Restart the Robot service. ( WIN + R ) RUN -> Services.msc -> UiPath Robot -> Restart. [image] if possible reboot the particular Robot machine. Now verify the behavior of the particular Robot in Orchestrator Approach 2 : (To verify if the particular Robot which is Unrespons…