UiPath Agent Types Explained: Conversational Agents Are Here!

Description

Talk. Ask. Automate. Repeat. :rocket:

UiPath has introduced 𝐀𝐠𝐞𝐧𝐭 𝐓𝐲𝐩𝐞𝐬 – and now the Conversational Agents are in Public Preview :tada:

:robot: 𝐀𝐮𝐭𝐨𝐧𝐨𝐦𝐨𝐮𝐬 𝐀𝐠𝐞𝐧𝐭 – Acts independently to complete a given task end-to-end. Perfect for background automation like invoice processing, report generation, or compliance checks.

:light_bulb: Example: An autonomous agent that processes invoices automatically by reading emails, extracting attachments, validating data, and updating ERP systems.

:speech_balloon: 𝐂𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐀𝐠𝐞𝐧𝐭 (𝐧𝐨𝐰 𝐢𝐧 𝐏𝐮𝐛𝐥𝐢𝐜 𝐏𝐫𝐞𝐯𝐢𝐞𝐰) – An AI assistant that interacts with users in real-time dialogue. Think of it as your enterprise-ready chatbot, great for HR queries, IT helpdesk, or customer support – all connected to business data and workflows.

:light_bulb: Example: A conversational agent that answers HR-related employee questions (leave balance, payroll status, policies) by connecting to internal systems.

:sparkles: With 𝐀𝐮𝐭𝐨𝐩𝐢𝐥𝐨𝐭, you can even describe in plain English what you want your agent to do, and it generates the blueprint for you.

:thinking: 𝐂𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐀𝐠𝐞𝐧𝐭𝐬 𝐯𝐬. 𝐀𝐮𝐭𝐨𝐩𝐢𝐥𝐨𝐭 𝐟𝐨𝐫 𝐄𝐯𝐞𝐫𝐲𝐨𝐧𝐞:
Think of 𝐀𝐮𝐭𝐨𝐩𝐢𝐥𝐨𝐭 𝐟𝐨𝐫 𝐄𝐯𝐞𝐫𝐲𝐨𝐧𝐞 as your 𝐠𝐞𝐧𝐞𝐫𝐚𝐥-𝐩𝐮𝐫𝐩𝐨𝐬𝐞 𝐚𝐠𝐞𝐧𝐭 for productivity and platform tasks, while 𝐂𝐨𝐧𝐯𝐞𝐫𝐬𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐀𝐠𝐞𝐧𝐭𝐬 are 𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭𝐬 you design for focused business use cases (like an HR policy assistant).

Excited to start exploring how Conversational Agents can enhance user experience and productivity! :rocket:

Link

Date

2025-08-09

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