I am facing the same issue with the Enterprise Trial version. I can successfully deploy the solution, but when I try to run the deployed solution from Orchestrator, I receive the following error:
AGENT_RUNTIME.LICENSE_NOT_AVAILABLE - LLM provider returned HTTP 403
403License not available for LLM usage. No eligible units can be consumed to support this operation. Your license does not include ‘AGU’. To continue, you need additional ‘AGU’.
AI Units screenshot:
Can anyone help?
Did you checked the below thread, if not check once it seems same issue as yours,
Let me know if it works
Happy Automation
I see you’re on Flex License plan.
In this plan, you would need an additional category of units called “Agent Units”. This is what your deployed agent needs to consume to begin execution.
You should have some for Enterprise Trial. Check under your organization consumption licensing and then simply allocate a specific amount to your tenant where the solution is deployed.
If you do not have any Agent Units available, you would need to reach out to UiPath Support to assist.
In community plan I can see Agent LLM calls but missing in Enterprise Trial version.
Can you try once below,
Go to admin > click on your tenant > Licenses> edit allocation > in that Add platform units and click on save then try
Let me know if this works
You managed to resolve the issue?
The issue is that AI Units (AIU) and Agent Units (AGU) are different license types. Your screenshot shows 10,000 AI Units, but the error specifically says that no AGU is available.
For an Enterprise Trial, please check whether Agent Units are included and allocated to the tenant. Also, Studio Web debug runs can work even when the required runtime entitlement for Orchestrator is not available.
So I would check Admin → Licenses → Tenant allocation for AGU/Agent licensing. If AGU is not included in the trial, you may need to contact UiPath Support/your UiPath representative to have the Agent entitlement enabled.
I had a similar issue with the Enterprise Trial. The solution deployed successfully, but the error appeared when running it through Orchestrator. It looks like the trial license doesn’t include the required AGU units for LLM usage. You may need to check your AI Units/license allocation in Automation Cloud or contact UiPath Support to confirm whether AGU is included in your trial.
Seem like Enterprise Trial uses the Flex Plan, but expects units from the Unified Plan.
Weird, you need to contact UiPath to resolve it.
