UIPath account email change

Help Automation Cloud
1

I need help with changing the email I used to sign up for UIPath. That’s the email in my automation cloud and Studio. Can I change this? I contacted support and they mentioned something about creating a new account and then they will merge the new and old accounts but I haven’t heard anything back and I need to do this urgently. Can anyone help with this?

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2

That’s what I’ve done previously - had 2 accounts merged, telling support which email/username you want to prevail.
As they’ve suggested, create a new account with the email you wish to be on your account, and then advise support of which you want to take precedence.

Support are generally very good with responsiveness and getting these things sorted.

3

looping @loginerror , might be able to help

4

Hey @simid

You can invite the other email account to the cloud portal & provide the admin role to that account.

This should do the job I guess.

Thanks
#nK

5

Ok thank you

6

Then can I delete the old user from Accounts & Groups when I join with the new email?
And is it possible to completely delete the old account?

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7

Hi @simid,

@loginerror, @Pablito might be able to help you here.

Thanks

8

Ok. Thank you

9

Hey @simid

Yes I guess you can perform that through an API request, If not through UI.

To access API docs & playground for users,

<Your Orch URL>/swagger

Thanks
#nK

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