UI explore is not working properly

Help Automation Ops
,
1

One person from a different country was able to identify the elements in the bot machine(RPD) and when I tried by taking the same machine(RDP) I was not highlighting correctly.
when i want to identify some element then i need to search some place above the required element but i will get correct selectors.
I have the same scale and resolution as a person from a different country.

Here to identify the ok button I need to search somewhere in the top of the element.
Please help me out with these issues guys.

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2

99% of the cases this is due to improper resolution/zoom settings. Please again make sure that your zoom is at 100%, you are using exactly same resolution as your collegue (You can’t use full hd if your own monitor cannot reach this resolution), make sure that smart sizing is off.
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Then try again.

3

HI,

Which place is UiPath installed, your PC or remote PC? Do you use Remote Runtime?

Regards,

4

Uipath studio is installed in RDP and trying to identify in RDP

5

HI,

It seems strange situation…
As workaround, for now, can you try to change UiFramework (AA or UIA) press F4 as the following.

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Regards,

6

I tried by changing to AA and UIA but this not helped