Troubleshooting Microsoft OneDrive And SharePoint Connection Error in Integration Services

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While attempting to create a connection with Microsoft OneDrive & SharePoint in Integration Services, you may encounter the following error: "You do not have access to create this personal site or you do not have a valid license."

Issue Description

While attempting to create a connection with Microsoft OneDrive & SharePoint in Integration Services, you may encounter the following error:

'You do not have access to create this personal site or you do not have a valid license.'

Cause

The Integration Services connector for Microsoft OneDrive & SharePoint requires access to both services. If you only have access to one of these (either OneDrive or SharePoint), the connection attempt will fail. This is because the connector needs permission to integrate with both platforms to function properly.

Suggested Actions to Resolve the Issue:

1. Verify Access:

Confirm that your user account has the necessary permissions to access both OneDrive and SharePoint.

If access is restricted to one service (e.g., OneDrive only or SharePoint only), contact your IT administrator to ensure access is provisioned for both services.

2. Manual Validation:

Step 1: Log in to SharePoint using the same credentials that you are using for the Integration Services connection.

Step 2: Attempt the following actions:

  • Navigate to SharePoint sites.

  • Open OneDrive folders.

Check if you encounter any errors or access-related issues.

If you cannot access one of these services, the issue is likely related to permissions or licensing.

3. Licensing Validation:

  • Verify with your IT administrator whether your Microsoft 365 license includes access to both OneDrive and SharePoint.

  • Ensure the license is valid and active.

Additional Support:

If the issue persists after completing the above steps:

  • Contact your IT administrator to validate permissions and licenses.

  • Provide them with details of the error and the steps you’ve already taken.

  • If the issue still cannot be resolved, escalate the matter to UiPath support with the error logs for further investigation.