How to troubleshoot "Error performing OCR: AbbyyErrorLoadEngine"
This is a very generic error which can come for any of the following reason
- The license has been expired or the maximum number of allowed number of scans has been reached
- If this is the case, reach out to Sales operations for extension of license key
- License details can be checked in licensemanager.exe in FCE installation folder
- License key used in not purchased from UiPath
- Only UiPath is the Reseller of the product compatible to run with robots
- Contact sales for further help on this
- The installation is not correctly / installation is corrupted / Abbyy Engine is not installed
- Perform re installation / installation with the steps shared by Sales Operations
- If the installation is successful and still see the error, Event viewer logs will have more information
- Additional Abbyy logs can also be found in "C:\temp" location
- AbbyyFlexiCaptureEngine12.log
- AbbyyMsiLog.txt
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