Trouble with Table Extraction

[chris.dease]

Hello,
my company recently did an update to Service Now and i’m having to update some selectors. But, as a part of my automation I need to click on the attachments link of the individual change order and i’m using the data wizard to view all of the attached documents. Since the upgrade, data wizard cannot seem to pull any data. I’m going to include some screenshots. (I’ve tried in Chrome and edge and neither works). I have the automation set up to iterate through the attachments and look for “Test Results”.

i’ve tried moving the beginning of the data wizard to different parts of the screen with no luck. This is the data i receive when i use the wizard. I’m expecting to see a lot more information. I’m only getting one column of data. before the update, i would have seen the “unchecked” along with the attachment name, [rename] and [download] as other columns of data (as the first screenshot shows).

if i click on “settings” next to column zero, i do get the name of the attachment in the sample after parsing field. Is there some kind of way to extract that? i’m running version 2023.4.7

[Anil_G (Anil Gorthi)]

@chris.dease

Did you try for each ui element with a filter on name that you need…that would be better for this scenario

and coming to the issue looks like you would get the data …just try to extract as datatable and then check in locals panel instead of preview

cheers

[postwick (Paul Ostwick)]

I would suggest learning how to use the ServiceNow API so you don’t have to do UI Automation.

https://www.servicenow.com/docs/bundle/yokohama-api-reference/page/integrate/inbound-rest/concept/c_AttachmentAPI.html

The UiPath ServiceNow activities would also be a good choice.

Activities - About the ServiceNow activity package

[chris.dease]

@Anil_G ,
based on your feedback, i was able to use an output to data table to view that the contents were there so i’m able to use the table extraction activity with this automation. Thanks for the help. i will look more into the for each ui element as i have never used that activity before.

Thanks,
Chris Dease