Hello,
Could someone please advise what I’m doing wrong with the robot setup?
Your machine is marked Non-compliant because Your Robot is installed on 26.0.186 and Your Machine Template in Orchestrator is set to 26.0.182 and UiPath does NOT support downgrades, so auto-update cannot fix this.
That’s why you see the tooltip:
Version is different than what was set up… downgrades are not possible.
Try this
Update the Machine Template to match your installed Robot:
1. Go to Orchestrator → Machines
2. Edit your Machine Template
3. Change Runtime version to:
26.0.186-cloud.22084
4.Save - Refresh
If solution works for you please mark as solution Happy Automations
Thanks
It’s because of compatibility issue. Studio and Robot must match.
Either Robot service and wait for it to get auto updated, or reinstall the matching version.
Refer this thread
It’s because of a version mismatch. The Robot version installed on the machine is different from the version set in Orchestrator, so it shows as non-compliant.
Either wait for auto-update to sync the versions, or update/reinstall the Robot so both versions match.
UiPath Studio Community is this version.
But in Orchestrator, the version is different, so it won’t work. How can I make it work so they’re compatible? Can anyone advise?
i suggest pls take a backup if needed. and just reinstall the UiPath ,it’ll autofix .
Happy Automation
I’ve reinstalled several times but no change.
Last option you can try is delete the machine template and recreate it and connect it
I tried that too and it’s still the same
Try below steps after uninstall-
Try performing the below steps in your machine:
· Go to Control Panel → Programs → Apps and Features → Uninstall the UiPath Platform Installer (if it exists) and UiPath Studio/UiPath Robot
After the UiPath Studio/Robot uninstallation, delete the below folders if they exist:
· The settings in the folders %PROGRAMDATA%\UiPath, %LOCALAPPDATA%\UiPath, and %APPDATA%\UiPath
· The packages folder %USERPROFILE%\.nuget\packages
· The NuGet cache folders content from %LOCALAPPDATA%\NuGet\v3-cache, %userprofile%\AppData\Local\UiPath\.cache
· The UiPath folders from C:\Program Files (x86)\Common Files, C:\Program Files (x86), C:\Program Files
· The Assistant processes folder content in the Windows Start menu %APPDATA%\Microsoft\Windows\Start Menu\Programs\UiPath Assistant Automations and %APPDATA%\Microsoft\Windows\Start Menu\Programs\UiPath Assistant Processes
· The content from the %temp% folder
· Restart the machine
· Install the UiPath Studio/Assistant/Robot again using this installer
Ref:
Hello,
Thank you very much for your help and for this guide, which helped me get a large part of UiPath up and running. However, I’m still dealing with an update issue — the update won’t run. Do you have any idea what could be causing it?
I’ll also add that I chose this installation option:
https://download.uipath.com/UiPathStudioCommunity.msi
Are you using personal machine or company machine?
I´m using the company machine
then pls check with IT admin team
Try one last time 
This procedure is what UiPath Support typically recommends when the Update Service is corrupted or stuck.
Clean Re‑Installation Procedure (UiPath Studio / Robot / Assistant)
This will completely remove old installers, corrupted update cache, and services, then re‑install a fresh version without any leftover update files.
Follow steps in order.
STEP 1 — Stop all UiPath services
Open Command Prompt (Admin) and run:
BAT
net stop UiPathRobotSvc
net stop UiPathUpdateSvc
net stop UiPath.Service.UserHost
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If any service says “not running”, continue.
STEP 2 — Uninstall UiPath completely
Go to:
Control Panel → Programs & Features → Uninstall
Remove all UiPath products:
- UiPath Studio
- UiPath Assistant
- UiPath Robot
- UiPath Remote Runtime (if installed)
Do NOT restart yet.
STEP 3 — Delete ALL leftover UiPath directories
These folders often contain corrupted update packages that trigger the error.
Delete the following folders (if present):
Program Files
C:\Program Files\UiPath\
ProgramData (hidden folder)
C:\ProgramData\UiPath\
C:\ProgramData\UiPath\.update\
User profile folders
C:\Users\<YOU>\AppData\Local\UiPath\
C:\Users\<YOU>\AppData\Roaming\UiPath\
Update cache folders (VERY IMPORTANT)
Delete:
C:\Users\<YOU>\AppData\Local\UiPath\Packages\
C:\ProgramData\UiPath\Packages\
C:\ProgramData\UiPath\UpdateService\
These folders are the main cause of: 
Error applying update
Update in progress
Cloud version update failed
STEP 4 — Clean service registrations
Sometimes Windows still thinks UiPath services exist.
Run in CMD (Admin):
BAT
sc delete UiPathRobotSvc
sc delete UiPathUpdateSvc
sc delete UiPath.Service.UserHost
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If a service isn’t found, continue.
STEP 5 — Restart the computer
This flushes any locked files.
STEP 6 — Download a FRESH installer (IMPORTANT)
Do NOT use an old offline installer.
Cloud versions change fast.
Choose according to your environment:
Enterprise Cloud / Orchestrator (recommended)
Download the latest Installer from: 
https://cloud.uipath.com → Admin → Resources → Download UiPath Studio
(This ensures you get 26.x.x-cloud builds compatible with UiPath Automation Cloud.)
Enterprise On‑Prem
Use the MSI installer matching the same version as your Orchestrator.
STEP 7 — Install UiPath using MSI
Run the MSI as Administrator.
Choose the correct mode:
For Attended/Assistant:
UiPath Studio + Robot OR
UiPath Assistant only
For Unattended:
Robot (service mode)
STEP 8 — Reconnect to Orchestrator
Via Machine Key OR Interactive Login.
STEP 9 — Disable automatic updates (optional but recommended)
If your environment keeps pushing cloud updates that fail:
In Orchestrator
Tenant → Settings → Robots
Turn OFF:
- Auto-update Robot
- Auto-update Studio
Local settings file
Edit:
C:\ProgramData\UiPath\UiPath.settings
Add:
JSON
“DisableUpdates”: true
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Restart UiPath services.