Hi. I have a database integrated with service desk where all the request-ids , status (open/closed) of the requests are being stored. So now i need my robot to get into the database and check the status of the requests. if its status is open then it will directly check the issue n resolve it .So please let me know what activities can i use to solve this… Thanks !!
@Debasmita. Please try using the “Database” activities under “App Integration” . You have to use the “Connect” activity to connect to your database. You can also find other activities which will help you to retrieve/ insert data. If the activities are not showing in the “Activities” pane then you have to install the “UiPath.Database.Activities” package.