Timed out while waiting for Mail Service to connect

[saritha]

Hi all,

Can anyone help me out with this

Trying to read mail by using IMPAP. but throwing me error
“Timed out while waiting for Mail Service to connect”,

Some where its going on wrong.

I gave Credentials correct
Configured correct in gmail settings too

Thanks in advance

[Sanjit_Pal]

Hi @saritha ,

You are using the Gmail or Microsoft account, if you are using Gmail account kindly check weather two factor authentication is enabled if enabled you should have to disable that.

Regards,
Sanjit Pal

[saritha]

Hi , thanks for ur reply.
I did two enabling factors for my gmail account.

Still gettting error

[Gokul001 (Gokul Balaji)]

Hi @saritha

Have a look on the thread

Get IMAP Mail Messages Timed Out While Waiting For Mail Service To Connect

How to resolve when IMAP Mail Messages obtains - Timed out while waiting for Mail Service to connect? This article provides the resolution for error "Get IMAP Mail Messages: Timed out while waiting for Mail Service to connect" which might be obtained when trying to fetch mails from a Gmail account. For fetching emails from the Gmail account through the IMAP protocol, make sure below requirements are first met: Is IMAP enabled? Follow the procedure at Check Gmail through Other Email Platforms…

Regards
Gokul

[saritha]

Hi

I do Enabled IMAP mail

and Less Secure app also on

                Log in credentials ,port and server are correct.
             
                installed latest mail.activities package tooo

[Gokul001 (Gokul Balaji)]

Hi @saritha

Try to increase the TimeoutMS

Regards
Gokul

[saritha]

didnt work.

do we need to specify which browser we need to use gmail account ?

[Gokul001 (Gokul Balaji)]

Hi @saritha

Can you share your configuration of the activity

Regards
Gokul

[saritha]

I did give email id and pwd

[manjula_rajendran]

Hi @SARITA ,

As I know this is quite known issue and i’m also facing from long time. Still i couldn’t find the solution. Only thing i do is , just restart the system and it get starts working. Atleast for 20-25 days there won’t be any problem. Again if it occurs again restart.

Thanks,
Manjula

[Gokul001 (Gokul Balaji)]

Give the TimeoutMS as in the screenshot

Regards
Gokul

[saritha]

My goodness, it working now after restarting…

Struggled for this for hours…

Thanks a lot for ur help.

[saritha]

Thanks gokul for all ur help.