This Job's Live Stream Is Already Open In Another Window. Please Close Existing Session Or Return Later

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Live streaming not working on a particular VM.

Issue Description:

Live streaming not working on a particular VM due to the error "This job's live stream is already open in another window. Please close existing session or return later."

There is only one user in Orchestrator opening the live stream and no one else is accessing this option.


Root Cause: Data cached in browser determines the user to open the same session twice, under the same user, in the same minute, and Orchestrator identifies as if there are 2 users trying to open the live streaming.

Resolution:

  • Switch to another browser or clear the cache and cookies of the current browser.


Should the issue persist, collect a HAR file while reproducing the issue and analyze the logs to identify what the issue is.