The floating robot's session is already active on machine [My Machine]

I deleted the robot & machine from Orchestrator to move to another machine, now I can’t sign into Studio to publish, nor sign into Assistant.

The error is The floating robot’s session is already active on machine [My Machine]. I signed out of Assistant on Machine A, rebooted, etc - still couldn’t get Studio / Assistant licenced on Machine B. Signed out on B and returned to A, still can’t sign in.

“The floating robot’s session is already active on machine [this machine]”

Any ideas? I thought there would be a heartbeat signal which would timeout / free up the licence.

Hello @Julian2!

It seems that you have trouble getting an answer to your question in the first 24 hours.
Let us give you a few hints and helpful links.

First, make sure you browsed through our Forum FAQ Beginner’s Guide. It will teach you what should be included in your topic.

You can check out some of our resources directly, see below:

  1. Always search first. It is the best way to quickly find your answer. Check out the image icon for that.
    Clicking the options button will let you set more specific topic search filters, i.e. only the ones with a solution.

  2. Topic that contains most common solutions with example project files can be found here.

  3. Read our official documentation where you can find a lot of information and instructions about each of our products:

  4. Watch the videos on our official YouTube channel for more visual tutorials.

  5. Meet us and our users on our Community Slack and ask your question there.

Hopefully this will let you easily find the solution/information you need. Once you have it, we would be happy if you could share your findings here and mark it as a solution. This will help other users find it in the future.

Thank you for helping us build our UiPath Community!

Cheers from your friendly

For anyone else with this issue:

Go to the Tenant → Users → click the user and disable Attended Robot & Unattended Robot if you prefer to work to the instructions in the Academy training (to setup ‘Classic’ Provisioned robots).

The autogen licence did end up working after multiple attempts.

1 Like

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.