'Test Automation' Feature Unavailable in Host Tenant Despite Enabling it during Orchestrator Installation

Why is "Test Automation" feature not visible in the Host Tenant "Enable/Disable features" window even after enabling it during Orchestrator installation?

Issue Description:

Although the 'Test Automation' feature has been installed with the Orchestrator , it is not available in the Host Tenant. Consequently, testing runtimes cannot be assigned to machine templates. This article discusses troubleshooting steps for this issue.

Verification Steps:

  1. Refer to the article, Unable To Allocate Testing Runtimes To The Machines Or Use Them To Execute Automations and verify the steps followed outlined in the documentation

  2. On the Orchestrator Server Machine, check for 'Add or Remove Programs' from Start Menu ---> look for 'Orchestrator' ---> click 'Modify' ---> wait for the Setup Wizard ---> click 'Next' ---> click 'Change' to see the installed 'Test Automation' feature


  1. If possible, inspect the database. Find the 'UiPath TestAutomation' database, which confirms the feature installation. However, note that the database name could vary based on the entered name at the point of feature installation.​​​​​​​



Expected Outcome:

  1. In the Orchestrator Host tenant ---> Tenants, find 'Enable/Disable features ' and subsequently, 'Test automation feature.'

Actual Outcome:

  1. 'Test Automation' feature isn't available even after fulfilling above prerequisites.


Probable Cause:

The following keys in the file C:\Program Files (x86)\UiPath\Orchestrator\UiPath.Orchestrator.dll.config might be set to 'false:'


 


Resolution:

  • Reinstall the feature on the Orchestrator machine might not resolve the issue due to incorrect parameters in UiPath.Orchestrator.dll.config. Here is the recommended solution:
  1. Navigate to the file C:\Program Files (x86)\UiPath\Orchestrator\UiPath.Orchestrator.dll.config in the Orchestrator Server and edit the above-mentioned keys to 'true' as shown:

 

image.png

Note:

  • Remember that all parameters are case-sensitive.
  • It is also recommended to restart the website manually(run 'IISRESET' in command prompt) from the Orchestrator Server after implementing the changes in UiPath.Orchestrator.dll.config.