TessErrorLoadEngine, UiPath.Vision.Host has stopped working

Help
1

Hi all,
I installed Uipath Studio on my Mac and it runs on a Virtual Machine done with parallels 12 with Windows 7 Professional.

When I try to use OCR I continue to receive the following error:

Main has thrown an exception
Message: Error performing OCR: TessErrorLoadEngine
Source: Google OCR
Exception Type: Exception

And immediately after I got that

Uipath.Vision.Host has stopped working

Moreover I do not see in the option Microsoft OCR Engine.

For test, I also installed Uipath on another Mac with an older version of Parallels and Windows 7 Ultimate and there everything is working perfectly.

Any idea on how to fix this issue? Please find also below the server stack trace.

Thanks for your help

Server stack trace:
at UiPath.Vision.OCR.OCRClient.ScrapeUsingHostService(OCRInput input, OCROptions options, CancellationToken cancelToken)
at UiPath.Vision.OCR.OCRClient.Scrape(OCRInput input, OCROptions options, CancellationToken cancelToken, Boolean useHostProcess)
at UiPath.Vision.UiImage.ScrapeOCR(OCROptions options, CancellationToken cancellationToken)
at UiPath.Core.Activities.OCREngineActivity.<>c__DisplayClass36_0.b__0()
at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object args, Object server, Object& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)

Exception rethrown at [0]:
at UiPath.Core.Activities.ScopeActivity.OnFaulted(NativeActivityFaultContext faultContext, Exception propagatedException, ActivityInstance propagatedFrom)
at System.Activities.Runtime.FaultCallbackWrapper.Invoke(NativeActivityFaultContext faultContext, Exception propagatedException, ActivityInstance propagatedFrom)
at System.Activities.Runtime.FaultCallbackWrapper.FaultWorkItem.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)

2

“TessErrorLoadEngine” occured on my PC (WIndows 10, 64bit) too.
But I haven’t got “Uipath.Vision.Host has stopped working” error and
I see “Microsoft OCR Engine” on Activities list.
Plase help me.
Below is the stack trace.

Main has thrown an exception

Message: Error performing OCR: TessErrorLoadEngine

Source: Google OCR

Exception Type: Exception

System.Exception: Error performing OCR: TessErrorLoadEngine

Server stack trace:
at UiPath.Vision.OCR.OCRClient.ScrapeUsingHostService(OCRInput input, OCROptions options, CancellationToken cancelToken)
at UiPath.Vision.OCR.OCRClient.Scrape(OCRInput input, OCROptions options, CancellationToken cancelToken, Boolean useHostProcess)
at UiPath.Vision.UiImage.ScrapeOCR(OCROptions options, CancellationToken cancellationToken)
at UiPath.Core.Activities.OCREngineActivity.<>c__DisplayClass36_0.b__0()
at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object args, Object server, Object& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.EndInvokeHelper(Message reqMsg, Boolean bProxyCase)
at System.Runtime.Remoting.Proxies.RemotingProxy.Invoke(Object NotUsed, MessageData& msgData)
at System.Func1.EndInvoke(IAsyncResult result) at UiPath.Core.Activities.OCREngineActivity.EndExecute(AsyncCodeActivityContext context, IAsyncResult result) at System.Activities.AsyncCodeActivity1.System.Activities.IAsyncCodeActivity.FinishExecution(AsyncCodeActivityContext context, IAsyncResult result)
at System.Activities.AsyncCodeActivity.CompleteAsyncCodeActivityData.CompleteAsyncCodeActivityWorkItem.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)