Terminate Process from Orchestrator if the process runtime exceeds a pre-determined amount of time

Hi everyone,

I have this issue with a couple of processes which sometimes get stuck (ex. excel does not close properly) and the process is running until someone spots the unusual runtime and closes the build/process run.

I searched the forum for any similar cases, but with not much luck.

Did anyone encountered this edge case before, and if yes, how did you solved it ?


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Hi @CristianDan,
Are you able to share project example or record such example of behavior?

If you are using the Ref framework, any error in the program will eventually timeout and create an exception that will terminate the program.

1 Like

Hi all,

@Pablito i will revert back with a screenshot of the issue once it happens again.

@rpena i’m using the RE Framework but it’s not catching this scenario, not sure how it could.

Every time when this happens the excel application is open in background and once i close it the process resumes.
Package used: Excel Activities: 2.7.2 and 2.9.3

Did anyone had this issue when the excel app did not close properly and the RPA bot was waiting for the application to close ?

Thank you!

Hi @Pablito, earlier today i encountered the same issue again.
Here is a screenshot with the excel being open only the background. Once i close the excel the process resumes and the bot finished the process. It got stuck at a step where it supposed to read an excel and close.
Did you know if anyone encountered this scenario before ?


To be honest and think I see such behavior for the first time.