Tenant Sign up error

[visajagan (Jagan Tirumalai)]

Hi,

I am trying to sign up for UIPath Orchestrator. There is no forgot password option on the screen. Its not allowing to sign up for a new tenant acct.

I am getting the following error

The field clientipaddress must be string or array type with a maximum length of 64.

I need to attach a screen shot the error. Please add attach file or screenshot option to the forum.

Regds
Jagan

[nlee1131]

Hi @visajagan

They do have an upload button for files:

[Palaniyappan (Forum Leader)]

Kindly follow the below steps that could help you buddy @visajagan

How to create a cloud account (a new tenant) in new uipath cloud orchestrator

Thank you @loginerror That was clear and precise, thank you once again for that info Cheers

Error 500 when navigating to Orchestrator instance from your Cloud Account

Issue: You encounter this error page when you try to navigate to your Orchestrator instance from the Cloud platfrom: [image] Cause: Having both IPv4 and IPv6 address configured to connect to the internet might trigger an error message when accessing a service from your Cloud Platform account. Workaround: Try disabling IPv6 from your computer’s network card. To do so, follow the steps below Navigate to Control Panel\Network and Internet\Network Connections: [image] You can also quickl…

Cheers
@visajagan

[lakshman (Ganta lakshman)]

@visajagan

Please check below thread for that 500 error.

Error 500 when navigating to Orchestrator instance from your Cloud Account

[visajagan (Jagan Tirumalai)]

Tkx you Lakshman

I am getting the following error after disabling the ipv6.

I ran the windows power shell command as admin. I disabled the ipv6 checkbox.

I have virtual box setup in my laptop. So the ethernet is displaying it under that.

I rebooted my machine after that.