Hello, I have set up my active directory account with on-prem Orchestrator. I use this account to administer our environment. This account as the roles Administrator and Tenant Administrator. Clicking on Tenant → Manage Access → Manage Accounts and Groups, I get sent to the identity/management/use…

It seems your user is not added to the Administrators group at https://your_orchestrator_hostname/identity/management/users Try first to log in to the Admin account (username admin and then provide the password, it will be a Basic Authentification), then access https://your_orchestrator_hostname/id…

Tenant → Manage Access → Manage Accounts and Groups -> Blank Screen

Help Orchestrator

marian.platonov (Marian Platonov) December 12, 2022, 3:19pm 6

No, you need explicitly give permission to the user, not to the AD group.

Topic		Replies	Views
Local user unable to login to orchestrator Orchestrator orchestrator , local-user	5	881	September 19, 2023
Orchestrator 2018 Help orchestrator	5	807	August 30, 2019
Unable to open the Orchestrator for one of my Tenants Orchestrator orchestrator , question , error-message	5	1069	January 13, 2023
ORCHESTRATOR TENANT Help	1	707	August 19, 2019
Orchestrator login issues Academy Feedback orchestrator	6	2030	July 5, 2019

Tenant → Manage Access → Manage Accounts and Groups -> Blank Screen

Related topics