Task Capture Screenshot Size Is Not Correct

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Resolution when Task Capture screenshot size is not correct.

Issue Description: Using Task Capture to capture steps from SAP and Excel. The Screenshot is incomplete

  • The user is using a SurfacePRO connected to a large monitor. Task capture is run on the large monitor - the issue can be present while using other devices as well (even though it works this is not really supported since it has not been tested on 3rd party devices)


Resolution:

When taking the screenshot, Task Capture is using the 1st Device (screen) properties. Hence it will capture the application based on the resolution present on Display 1. Use the display that fits best and set that as the Main Display, hence the proper resolution properties will be used.