Task Capture - cannot see the templates

Cannot see any word template in task capture version

The default templates [If installation is using EXE] are stored in AppData/Local/Programs/task-capture/templates/word folder, [If installation is using MSI] C:\Program Files\Task Capture\templates\word folder and the custom templates are stored in in AppData/Roaming/Task Capture/templates/word

This could happen due to a broken template in the custom folder. Verify the templates presents in both default and custom word folders. 

Ideally, the template folder should contain config.xml and folder with the template files.

Note : Missing <\template> tag can cause a blank template.Please verify tags, template, preview. PFB sample config.xml

<template xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="word-template-v2" name="UiPath PDD" date="1548163109464" locked="false">
  <article language="en" isDefault="true" template="template/template.docx" preview="template/preview.png"/>
  <article language="ja" template="template/template.ja.docx" preview="template/preview.png"/>
  <article language="de" template="template/template.de.docx" preview="template/preview.png"/>
  <article language="fr" template="template/template.fr.docx" preview="template/preview.png"/>
  <article language="ru" template="template/template.ru.docx" preview="template/preview.png"/>
  <article language="zh-CN" template="template/template.zh-CN.docx" preview="template/preview.png"/>
  <article language="es" template="template/template.es.docx" preview="template/preview.png"/>
  <article language="es-MX" template="template/template.es-MX.docx" preview="template/preview.png"/>
  <article language="pt" template="template/template.pt.docx" preview="template/preview.png"/>
  <article language="pt-BR" template="template/template.pt-BR.docx" preview="template/preview.png"/>
  <article language="ko" template="template/template.ko.docx" preview="template/preview.png"/>
  <article language="tr" template="template/template.tr.docx" preview="template/preview.png"/>
</template>
 

Blank templates:

Note :  blank template bug fixed in 2020.4.3  : https://docs.uipath.com/releasenotes/docs/task-capture-2020-4-3