Switching from Old Outlook to Modern Outlook in UiPath Automation

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1

Hello UiPath Community,

I’m currently facing a challenge in one of my automation projects involving Outlook. My process was originally designed to work with the older version of Outlook, but due to access restrictions, I now need to adapt it to work with the modern version of Outlook. Unfortunately, I’m encountering issues as it seems the automation tries to open the old version of Outlook, which I no longer have access to.

I have attempted to navigate through the activities and properties in UiPath to find a way to direct the automation to use the modern Outlook instead, but so far, I haven’t had any success.

Could anyone provide guidance or share their experience on how to successfully transition an automation from the old version of Outlook to the modern version? Specifically, I’m looking for insights on:

  • Adjusting UiPath activities to work with modern Outlook.
  • Configuration changes or settings that might be necessary to make this transition.
  • Any known compatibility issues or limitations.

I appreciate any advice or resources you can offer. Thank you in advance for your help!

2

You need to tell us more about what you’re trying to do in Outlook. For sending emails, I recommend Send SMTP Mail Message, so Outlook is irrelevant. For retrieving emails, I recommend the 365 activities because, again, it makes Outlook irrelevant.

3

I try to send emails. How I can setup the STMP mails?

4

I tried it, again the outlook application is openning. Is there anything to do?

5

With the Send SMTP Mail Message activity.

6

I have the same issue; and i don´t want to use smtp, need to be the modern outlook desktop app.