Switching from Enterprise license to Community License

Installer(.exe or .msi):

License type(Free, Trial/License code):

Studio/Robot version:

Current behavior:


Hi All,

I have been using Enterprise Edition until it has expired and, unfortunately, it is not possible to switch from Enterprise to Community Edition, since it is necessary to contact support and ask them to delete my computer id from your central database.

Since there is no support for community license, could you suggest me somebody to contact?

Thanks for your help,

@a.cipolla - Please use this link to send in a request to deregister your device from enterprise trial license.

I have the same issue, but the “submit” button in Contact Licensing Queries & Activations web page is grey,cannot been click to send. I had tried Chrome/IE/Edge browser. Is there any other way to fix the problem?