Я не могу открыть studio

[Ilgiz_Mirziraimov (Илгиз Мирзираимов)]

Добрый день!
Возникла проблема, studio не открывается вообще.
Не можем понять в чем причина. Платформа лицензированная(т.е комерческая)

[lrtetala (Lakshman Reddy)]

Hi @Ilgiz_Mirziraimov

Are you getting any error?

Regards,

[Ilgiz_Mirziraimov (Илгиз Мирзираимов)]

there’s no error.
we have 3 account, and whole 3 is not working

screen of my assistent, i’ve got access to the orchestrator but i can not launch my studio

[Ilgiz_Mirziraimov (Илгиз Мирзираимов)]

Here the screen of

, so when I click sign in(вход), window is vanishing bot nothing is happen

[jawagarraja123]

Hey @Ilgiz_Mirziraimov,

Try reconnecting UiPath Assistant with the URL and machine. it shows connected in the screenshot but not licensed, log in again in UiPath assistant . The UiPath Assistant should then indicate a green color.

cheers

[Ilgiz_Mirziraimov (Илгиз Мирзираимов)]

@jawagarraja123

Try reconnecting UiPath Assistant with the URL and machine. it shows connected in the screenshot but not licensed, log in again in UiPath assistant . The UiPath Assistant should then indicate a green color.

So i have done:

I put the url, which is on the screen and put the name of my PC.
Then i did the reconnecting but nothing is chageing

[Ilgiz_Mirziraimov (Илгиз Мирзираимов)]

So i got some information from system administrators. Few days ago they changed SSL sertifications in Windows OP. So the json data has been changed too, and i think som hash data we need to changed. So here is the big quastion!!
What data we need to change?

[Ilgiz_Mirziraimov (Илгиз Мирзираимов)]

Screen of ssl certification

[Ilgiz_Mirziraimov (Илгиз Мирзираимов)]

The problem(BOMB) has been solved(defused)!!
Thanks a lot!!