Hi all
I created an app in Studio Web, which I want to share with business users. The users are set up with Automation User permission and have access to the folder where the project is published. However, if they access the app via the link from the app they do get the error: cloud-serverless process exception. cannot find a personal robot configured
I have shared the project with them and if they navigate to Studio Web and load the project, close it and after that they use the link for App, it does work for them.
Any idea, what is missing, if it does not work with the App link only?
Additional notes: A cloud serverless machine is set up and assigned to the folder.
The App is using GenAI activities.
Regards,
Mel
Hi @melanie.anderegg
As per my knowledge , assign a cloud serverless unattended robot to a shared folder, publish the process to that folder, and make sure the app runs the process from there. this avoids the “cannot find a personal robot” error for business users.
Hi Prashant
Thanks for your reply. Yes, the serverless robot is assigned to the shared folder and the process is published in shared folder as well.
It does work for me, as I have developed it and also for a colleague who did literally navigated to the web studio and opened the project and after that he opened the app via the link and it worked. But that of course is not a solution if something like that would be rolled out to multiple users.
Was this published and deployed to the shared folder, and then shared and then it failed
Was this deployed to personal workstream ?
Hi @mel.anderegg
Pls share the full screenshot , All folders should visible
Hi @prashant1603765 and @udit.chandna
Yes, the app has been published to the shared folder. I can run the app, but anyone else which has access cannot run it, only if navigate to the project in web studio and open the project first.
