Studio Web: all workflow autosave failing with InternalServerError (autosave 500)

InternalServerError

at UiPath.StudioWeb.Blazor.Services.WorkflowService.<>c__DisplayClass98_2.<g__HandleSaveExceptionAsync|4>d.MoveNext() in /mnt/_work/1/s/StudioWeb/src/Blazor/Services/WorkflowService.cs:line 930
— End of stack trace from previous location —
at UiPath.StudioWeb.Blazor.Services.WorkflowService.<>c__DisplayClass98_2.<g__HandleSaveExceptionAsync|4>d.MoveNext() in /mnt/_work/1/s/StudioWeb/src/Blazor/Services/WorkflowService.cs:line 938
— End of stack trace from previous location —
at UiPath.StudioWeb.Common.Utils.RetryHelper.RetryAsync[T](Func`1 actionToPerform, Func`2 onActionFailure, Int32 noOfTimes, Int32 initialDelayBetweenTries, Func`2 shouldRetry) in /mnt/_work/1/s/StudioWeb/src/Common/UiPath.StudioWeb.Common/Utils/RetryHelper.cs:line 71
at UiPath.StudioWeb.Blazor.Services.WorkflowService.SaveAndUploadWorkflowAsync(SaveWorkflowCommand command, CancellationToken ct) in /mnt/_work/1/s/StudioWeb/src/Blazor/Services/WorkflowService.cs:line 717
at UiPath.StudioWeb.Blazor.Services.WorkflowService.SaveAndUploadWorkflowAsync(SaveWorkflowCommand command, CancellationToken ct) in /mnt/_work/1/s/StudioWeb/src/Blazor/Services/WorkflowService.cs:line 968
at UiPath.StudioWeb.Blazor.Controllers.BlazorWorkflowDesigner.SaveWorkflowAsync(SaveWorkflowCommand command, IServiceScope projectScope) in /mnt/_work/1/s/StudioWeb/src/Blazor/Controllers/BlazorWorkflowDesigner.cs:line 256
at UiPath.StudioWeb.Blazor.Controllers.BlazorWorkflowDesigner.SaveWorkflowAsync(SaveWorkflowCommand command, IServiceScope projectScope) in /mnt/_work/1/s/StudioWeb/src/Blazor/Controllers/BlazorWorkflowDesigner.cs:line 256

Screenshot:

We faced this issue sometime back as well and UiPath team fixed it earlier from backedm.

@loginerror @Ioana_Gligan @silviu_tanasie @Ricardo_Rosales1 @andras.palfi @Pavel_Dragan @loredana_ifrim @Samrat_Dutta @Bianca.Dragu @Andrei_Vintila @marian.platonov
Can you please help on this. or tag someone who might have an idea.

Due to the complex nature of our license (SAP Solex) I can not raise the [technical support] ticket to UiPatch directly.

Hi @kartik.metkar ,
This looks like a UiPath Studio Web backend issue rather than a workflow design issue. We encountered the same error previously, and it was resolved by the UiPath team on the backend side.

  • Refresh the Studio Web session and try saving again.
  • Clear browser cache or open the project in an incognito window.
  • Check whether the issue occurs for all workflows or only a specific one.
  • Verify Orchestrator/Automation Cloud service health and permissions.
  • Review Studio Web and Orchestrator logs for any failed API requests.
  • If the issue persists, raise a UiPath Support ticket and provide the full stack trace, project details, and timestamp, as it may require a backend fix from UiPath.

Thanks

@Jasmin_Bar Thanks for reply.

  • We refreshed , cleared browser cachec and even opened project in incognito as well.
  • issuee is with all the workflows and for all the developer
  • Orchestrator/Automation Cloud service is looking fine and we have all the permission
  • no specific API failure that we see.
    How do we raise ticket for Solex liecense ? i tried but looks like we can not raise it to UiPath directly , it has to go via SAP.

we know it is backend issue as same already occured and fixed by UiPath team.

Hi @kartik.metkar

This looks like a Studio Web backend/save-upload issue rather than a workflow logic issue.

As a workaround, try refreshing the Studio Web session, clearing the browser cache, and reopening the project. Also try saving a copy of the workflow/project and check if the issue occurs there.

If it still happens, the error indicates that the failure is occurring during SaveAndUploadWorkflowAsync, so it likely needs a backend-side fix from UiPath rather than changes to the workflow itself.

Thanks @Monali_Vekariya , we already tried , issue is happening on every change that we are doing, we are getting same error,
all the developers ,all machines. every time.

Hi @kartik.metkar

This seems to be a backend issue with Studio Web. Since the error occurs during the save/upload process, it may need to be checked from the UiPath server/tenant side rather than the workflow itself.

The team is looking into this. In the meantime, could you please share with me your organization url? (via a private message)

Thanks @loginerror , I have sent you a message.
lookin forward for your help.