Stuck at "Creating Application Window" after Signing in. Error"Object reference not set to an instance of an object

22.12.0-beta.11471+Branch.release-v22.12.0.Sha.d2325c659238e9a5bce4ec0fa2d550b0024490cb

Object reference not set to an instance of an object.

Error: System.NullReferenceException: Object reference not set to an instance of an object.
at UiPath.Studio.Shell.ShellApplication.StudioShellApplication.LoadPlugins(IProfile profile)
at UiPath.Studio.Core.StudioApplication.StudioApplication.PostLicenseInitAsync()
at UiPath.Studio.Shell.ShellApplication.StudioShellApplication.HandleAquireLicense()
at UiPath.Studio.Shell.ShellApplication.StudioShellApplication.OnTempWindowLoaded(Object sender, RoutedEventArgs e)
at System.Threading.Tasks.Task.<>c.b__128_0(Object state)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.DispatcherOperation.InvokeImpl()
at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
— End of stack trace from previous location —
at MS.Internal.CulturePreservingExecutionContext.Run(CulturePreservingExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Threading.DispatcherOperation.Invoke()
at System.Windows.Threading.Dispatcher.ProcessQueue()
at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
at System.Windows.Threading.Dispatcher.Run()
at System.Windows.Application.RunDispatcher(Object ignore)
at System.Windows.Application.RunInternal(Window window)
at UiPath.Studio.Shell.ShellApplication.StudioShellApplication.HandleBeforeLicensingInit()
at UiPath.Studio.Core.StudioApplication.StudioApplication.StartApplication()
at UiPath.Studio.Core.StudioApplication.StudioApplication.Start(String args), HResult -2147467261

@robli
Can you post your process please? Need more information on your activities.

Regards

@robli
I am guessing you have a null variable in your process.

Thanks for the reply.

I don’t believe there is a process because this is a fresh install with a new UiPath account.
Posting the screenshot.

I had some processes in the UiPath community version before and uninstalled it because of some issues. After encountering numerous “No Robot configured for users” during reinstallation, I have registered for a new account and install UiPath again. After signing in successfully, then I stuck at the window in the screenshot.

Hello @robli

Can you please check the below video.

Thanks

HI, could you please point out which part 1-13 of your video address this issue? Thank you.

Hello @robli

The video helps you to configure the bots to orchestrator properly . Also i hope for you the issue is happening during the installation. Plz check the hardware and prerequisites of the machine. Also any security tools running in your machine ?? Like zscalar??