SSL Error while contacting partition service to validate the organization (#503)

[qiuping.hong]

I checked the SSL certificate. It wasn’t expired, but this problem was still prompted：
Error while contacting partition service to validate the organization (#503)

[Parvathy (PS Parvathy)]

Hi @qiuping.hong

Check the below thread

Error While Contacting Partition Service To Validate The Organization (#503)

Extended licenses and after this, getting the below error when trying to log in to Orchestrator: "Error while contacting partition service to validate the organization (#503)" Issue Description: Extended licenses and, after this, getting the below error when trying to log in to Orchestrator: "Error while contacting partition service to validate the organization (#503)" Resolution: Perform the following steps on the Orchestrator server, Add the new certificate also under Trusted Root Author…

Hope it helps!!

[qiuping.hong]

not working， strange

[sonaliaggarwal47 (Sonali Aggarwal)]

@qiuping.hong

Error while contacting partition service to validate the organization (#503)

Hi @qiuping.hong

Refer below:

https://uipath.my.salesforce-sites.com/CaseView/articles/Knowledge/Changing-The-SSL-Certificate-For-UiPath-Orchestrator-Website?lang=en_US

Error while contacting partition service to validate the organization (#503)

The issue is caused by the expired or not updated SSL certificate. More details about the encountered error you will see in the Event Viewer Application logs in your Orchestrator machine. Check this article https://uipath-survey.secure.force.com/CaseView/articles/Knowledge/Changing-The-SSL-Certificate-For-UiPath-Orchestrator-Website?lang=en_US After performing the above, restart both Orchestrator & Identity app services in Azure or in Orchestrator server open cmd.exe as Administrator, and run i…

Regards
Sonali