Some Cases Missing When Exporting Data from UiPath Process Mining

Why are not all cases being exported from UiPath Process Mining, even though the total number of cases is visible in the UI?

Issue Description:

When attempting to export data from UiPath Process Mining using either the Export button in the UI or from the on-prem server via a .mvn file, it was observed that not all cases were included in the exported dataset. Specifically, only 1,048,569 out of 1,387,845 expected cases were exported.

Resolution:

To resolve this:

  • Run the export without applying filters to confirm whether more cases are included when exporting the full dataset.

  • Split the export into smaller time intervals (e.g., monthly or quarterly) to better manage the volume of data and reduce the risk of truncation.

  • Confirm the version of UiPath Process Mining you are using. This allows us to provide specific guidance or check for any known limitations in your version.