Some activities not working while Citrix automation


I am currently work in a citirx automation I have installed UiPath runtime in the Citrix client machines, I have to access the Citrix application and enter some value in the text box, but while I try to add some text in a text field one particular window in the citirx application not working while running the bot, and also when I close that window manually and open it again it’s works fine, I don’t know what is the issues here since other activities works fine, can someone please help me in this thanks

If other activities work, one possible issue is that the selector of that specific activity fails to find the proper window/element at runtime. Probably it looks for the element in another window found first and the element is not there.
Try using these selector features to improve the area of search and the reliability of your selectors: