SMTP Mail activity problem with Company mail domain

Help Studio
1

i am face this kind of error

“Send SMTP Email: Cannot connect to the (SMTP) Mail Service. Please make sure that the provided connection details are correct for the SMTP protocol.”

Server : smtp.gmail.com
Port : 587 , 465

plz help me if know about more this.

Thanks in Advnce …

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2

Hello @Maulik_Khunt1 use 465 as port number

3

Thank You!!

but is not working with 465 port.

4

Hi @Maulik_Khunt1

Can you confirm are you using outlook or Gmail ?Could you pls share the company dummy email id ?

Happy Automation

5

Check Status: POP is disabled section and check the POP enable or not

image
image1472×369 80.1 KB

if not enable then click on 'Enable POP for all mail and then click on save changes.

6

@Maulik_Khunt1,

Any reason to go with SMTP and not with the Integration Services?
Integration Services connections will be more reliable and feature packed for many more possibilities you can automate.

7

Thank You!!

so i am using Gmail but i can’t share proper mail but i am use this type mail “abc@companyname.com”

8

this setting also enable

9

Thank You!!

I will Try this.

10

Hi @Maulik_Khunt1

Use below properties:

  • SMTP Server (e.g., smtp.companyname.com)
  • Port (usually 587 for TLS or 465 for SSL)
  • Email Address (e.g., abc@companyname.com)
  • Password or App Password (for authentication)
  • Enable SSL/TLS (yes/no)

Happy Automation

11

use 25 as port number

12

@Maulik_Khunt1 what is your Uipath.Mail.Activities package version?

13

Thank You

The package version was 2.2.10 …

14

So for this you have to use integration service of Email did you connected it with integration using email connector?

15

Hello there? still no luck on this?

I have been trying this for the past few days now.

16

Hello @Maulik_Khunt1

If the email is .companyname.com

then smtp server name should be smtp.companyname.com

Please try and confirm

Regards,
Rajesh Rane

17

Thank You All…

this was domain issue so it will solve.

18

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