SMS OTP for Customer verification for UiPath Apps

We have a use case where a Bank wants to send it’s Customers a form to be filled in. Now, as per the security requirements of the Bank, the customer must enter an OTP received via SMS. As I understand, in order implement this use case we would need to build a UiPath App and mark it for external access. There are other authentication methods that can be used, but how can we use the SMS OTP for customer Authentication and Authorization using UiPath Apps

Warm Regards,
Sajal

@csajal

You can ask for mobile number on page 1 and on click on continue …trigger a process and in process use a random generation and generate a number and we can use twillo api to send messages and also give the number generated back to process…and when the number is entered on screen compare it with the otp sent to mobile and if it matches perform the login

Cheers

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That’s interesting. I’ll give it a try. Thanks for sharing.

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Thanks for the idea Anil. It kinda worked. The issue that I ran into is that most of the SMS activities including Twillo are not compatible with Windows projects. Currently, they are only compatible with Windows-Legacy projects and UiPath is soon going to deprecate Windows-Legacy compatibilty from Project creation options. Additionally, most of the activities require paid additional service registration.

That being said, I really liked your Solution Design and in an ideal world, it would absolutely work.

Thanks a ton again.

Warm Regards,
Sajal

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@csajal

Twillo has an integration services component also which works with windows…and yes most of it are paid as it involves messaging

cheers

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