Sign In Problem

[jenkim (Jane)]

Hi, I have a problem with connecting to Orchestrator. I have successfully connected my Studio to Orchestrator yesterday and today when I open it, it state as Robot Error.

Everytime I want to run any simple code such as read excel or message box it will prompt an error as:

“The given key was not present in the dictionary”

Does anyone have any idea how to solve this?

[kantheshm (Kanthesh Mallesh)]

Hi @jenkim ,

Navigate to UiPath Assistant and disable the robot from it. And enable it when you want to use Orchestrator.

PS - This issue happen again and again, when the studio machine is not connected to internet.

[loginerror (Maciej Kuźmicz)]

Hi @jenkim

Could you try this fix?

How to fix the Sign In error - "The given key was not present in the dictionary"

Quick solution to this rare error, in case you encountered it when trying to Sign In to Cloud from your UiPath Assistant: [image] The given key was not present in the dictionary It is caused by the robot process not properly restarting after the auto-update of your Studio. The quickest fix is to restart your machine.